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TEJINDER SINGH
Born: India
Occupation: Internet Visionary & Serial Entrepreneur
Ventures: 360-Nautica, BPO+, Q-Tickets, B2C, Qatar Day, 360-Wifi, AtPik, 360-Bytes, 360 Food court, Penalty kick, WAU.
Known for: Sparsh, BPO+, Qatarday, Q-Tickets, 360-Nautica.
Board Member: EO Qatar Chapter (Entrepreneurs’ Organization) & IBPN (Indian Embassy)

Consecutively listed 4th time by Forbes middle east (2014-2017), 
For me, entrepreneurship is all about creativity, fun, doing what I love, solving customer problems, Startups, innovating new processes, developing profitable business units, attain goals, and long term view of building a self- sustaining organizations.

All you need is patience, creativity, focus & passion on solving one core problem and being consistent. I have been responsible for the inception & turn around of many ventures in Back-office, voice, non-voice, E-BPO, IT, ITES, B2C, ticketing & many other. 

Founder – BPO+ (Business Process Outsourcing), Qatar and Oman www.bpo-plus.com
Founder – Q-tickets.com present in Qatar, Bahrain, UAE and India www.q-tickets.com
Founder - EazyDox - Go Green, Convert to Paperless. www.eazydox.com
Founder - Qatarday - The most the most widely accepted Social Media search portal in Qatar. Qatar Day has won Gold Award in Best Crowd Sourcing Category Pan Middle East, 2012 & 2014 www.qatarday.com
Founder – Penalty Kick and World Around us  - the cutting edge social media platforms. 
www.penalty-kick.com & www.the-wau.com 
Founder – 360 Wi-Fi - A Wi-Fi monetization solution that not only gives each guest a secure Internet access anywhere but also build profile of each customer and detailed analytics.  www.360-wifi.com 
Founder – 360 Nautica is a venture and a growth capital fund with a focus on helping companies from idea stage to IPO. We focus on startups across verticals with potential to scale through different territories. www.360-nautica.com  
Founder – Atpik - The First & Only online shop in Qatar as a one Stop shop when it comes to grocery items/ best deals in Doha – www.atpik.com

Brief History : Tejinder has to his credit the Inception & creation of 1st largest domestic BPO of India named "Sparsh" way back in 2003-2005, creating an employment opportunity for 10000+ people, Prior to Sparsh, he had also founded 2 different BPO setup, both in North of India for USA based healthcare industry.

Conceived BPO+ immediately post "Sparsh" in 2006, well known and awarded as " Market Pioneers" & "largest 3rd-party BPO OSPs" at numerous occasions and platforms in Qatar, UAE, Turkey and Milan (Italy). 

BPO+ from a small operation service of 45 employees in FY 2006 is now the most reckoned BPO service provider with 1200+ employees in region. 

Specialties: Inception & turn around of ventures. BPO, Outsourcing, E-BPO, Healthcare, B2C services, B2B services, E-government, call-center.

MC - Member
IBPN - Indian Embassy Qatar

IBPN aims to promote trade and commerce and formation of manufacturing and trading joint ventures between India and Qatar and promoting investment in either country on a bilateral basis. The Indian Business and Professionals Network Qatar (IBPN) works under the aegis of the Embassy of India Qatar.

The IBPN acts as an informal interface in introducing Indian Companies to the vast opportunities that exist in the industrial scenario in Qatar and aids them in projecting their expertise and strengths in various disciplines for prospective alliances with business & trade organizations operating in Qatar. It also aims to provide a reciprocal interface for business and trade organizations established in Qatar to explore business opportunities in India

http://indianembassyqatar.gov.in/pages/ibpn.php

http://www.ibpnqatar.com/committee.php

Board Member
Entrepreneurs' Organization

Responsible for Membership chair, Exciting Stuff... Keeps you networked with best of the brains in the industry. Lot to learn when you just thought you were there. In association with QBA, Qatar Businessmen Association. 

 

Founder & Investor

Founder of Q-tickets in 2013 , ISO 9001:2008 certified and ISO 27001:2013 certified.

QT is one of the niche e-commerce initiatives. Being first of its kind in Qatar, it aims to provide a single online space for people of Qatar to discover and purchase tickets to Movies, Cultural, Sports, entertainment, and other ticketing events. Since its inception, QTickets has received tremendous response and has undoubtedly become the most popular choice to Sporting and entertainment ticketing space in Qatar.

Its a Pioneer entrepreneurial project set to cover the GCC market in various ticketing space.

Founder & Investor

Qatarday.com is an innovative concept which has strived and succeeded in not only upholding the culture of Qatar but also in providing unprecedented level of info & search experience to the people of Qatar.

Among the top 20 websites in the whole of Qatar with 250+ million yearly page views and 25 million+ people visits every year & still counting.

Awarded Golden Award 2014 by Pan Arab Web Awards
Awarded Golden Award 2012

Founder & MD

360 Bytes is Software Development Company, we understand our client's needs and develop software to meet customer's requirements. 360 Bytes offer world-class services through agile or traditional methodologies by relying on the most talented pool of engineers in the region. We work on projects of diverse complexity, ranging from simple information systems and web sites to complex enterprise type architectures, desktop or web-enabled applications, traditional n-tier and service oriented architectures.

Co- Founder & MD

Founder of BPO+ in year 2006 - Qatar and Oman ISO 9001:2008 certified and ISO 27001:2013 certified.

With a workforce of 1000+ people, its the largest BPO in the region servicing the core verticals across Qatar and Oman including Telecom, BFSI, Sports, FMCG, Healthcare, Retail, Insurance, education, and other B2C & B2B services. 

BPO+ has won 27+ accolades/ awards including many prestigious awards in the region in a span of 8+ year, Business Innovation award-2013, The Asian excellence leadership award 2013, Best help desk of the year award 2013, Market Pioneers 2012 & 2011, Special mention at Milan ( Italy ), Prime Minister's award at turkey for 3rd Rank in Qatar, Best OSP 2010, Best Large call center Year 2009- Dubai, Gold award in service category year 2008- Oman, and Best Internally developed application year 2008-Dubai. Indian Power list 100 - ME in 2010 and 2012. CEO of the year IT & BPO - 2010 and still counting.

BPO+ is a premier global contact center services outsourcing provider which has contributed to deep understanding of outsourcing process. 

BPO+ is one of the largest BPO and ITES related companies in the GCC. We have, today become the outsourcing partner of choice for globally renowned companies based in the GCC. Over the past eight years of our progress and growth, we have successfully catered to various business verticals. Banking, Insurance, Telecom, FMCG, Entertainment, Sports, Healthcare, Retail, Government undertakings and Electronics giants are only a few of them. 

With a strong presence in Oman along with Qatar where we have established ourselves firmly in the outsourcing domain for almost a decade. Our core competencies can majorly be classified into the Contact centre, Talent, Social Media and Data Management system buckets but as always BPO+ continues to grow and expand by looking to add more areas of business. We now have strategic investments in the field of ICT, Web space and Cloud services.

Co- Founder & COO

Was responsible to turnaround the existing domestic BPO business of Godrej into a profit making unit with parallel increase in scale from 250 people to 1000 people.
 

Co- Founder & COO

Had been responsible in marshaling growth & operation as Co - Founder & Chief Operating Officer for the FIRST and the largest domestic BPO of India. Spanned operations across 5 states with more than 5500 seats and 7000+ people.

Sparsh was the 1st Domestic call center to ever get listed and subsequently acquired by Intelenet Global in 2005 backed up by Blackstone.

DGM Networks - Glide InfoTech

Had been responsible to head the customer support for one of the largest ISP in Punjab. Key role was to lead a large team of Engineers to maintain the networks across the state of Punjab. This included networks deployed on Dial-up/ Leased Lines/ RF links etc.

Co-Founder & Vice president BPO SBU

Co-Founder for Medical Transcription Business process outsourcing - BPO for Trident. Non- voice BPO with an installed capacity of 250 seats. Trident BPO served various US hospitals by processing Data on medical transcription.

Trident is one of the large business groups in North India diversified into IT, terry towels, Pharma, Agro, Yarn, etc. Its today a USD 1 billion group

Co- Founder & General Manager - Microgenetics

Co-Founder at Microgenetics, Third Non-voice BPO project in North of India with an installed capacity of 120 seats. Microgenetics BPO served various US hospitals by processing Data on medical transcription.

Senior Technical Trainer & Deputy Center Manager – APTECH

Asset International is High end training division of Aptech (INDIA), one of the largest training organization in computer technology. I had been holding various positions, from being a Tech trainer on MCSE products / Client server Architecture/ Internet Technologies/ Visual studios/ C & C++ Programing to being a Sr. Tech Engineer for one of the West Delhi Centers.

Professor- Academics

Had been teaching as a free lancer and also attached to few management / B-schools for subjects on Accountancy/ Economics/ Business management/ Business Law/ Income Tax and Statistics
Had been responsible for some top results in Inter school CBSE level and Delhi university Examinations. 
Have taught more than 1000 candidates in a career spanning almost 8 years.


AWARDS & RECOGNITION

Awarded and Listed in Forbes Middle East - 2017
‏For 4th Consecutive year, Forbes Middle East awarded and acknowledged the Top Indian Leaders in the Arab World 2017.

Awarded for Best Digital SME - 2017
Honor date Mar 2017 honor issuer ICT Govt. of Qatar
Honor description In its Annual event, ICT Govt. of Qatar bestowed us with Best digital SME of the year for initiatives in QTickets. 
QTickets today is recognized as LARGEST E-commerce platform existing in State of Qatar.

Awarded for Valuable contribution to IBPN - 2017
Honor date Feb 2017 honor issuer Indian Embassy
honor description Awarded for Valuable contribution to IBPN (an arm of Indian Embassy for State of Qatar )

Entrepreneur of the year 2016 
Arabian Business, ITP
Awarded for entrepreneur of the year for driving BPO+ as one of the most recognized brand in public segment. With over 65% govt. clientele, BPO+ today stands out in its service class commitments. Many thanks to Arabian business team for bestowing this on me.

Awarded for QTickets "Fastest growing company of the Year" - 2016
Arabian Business ITP
Awarded for QTickets. Recognized as fastest growing Company of the year, QTickets has not only won many hearts but also positioned itself as most recognized brand. It stands as ONE stop solution for all ticketing solution for movies, Events, Leisure and Events. Many thanks to Arabian Business team for bestowing this on me.

CEO of the Year Award in Outsourcing 2014
ITP Arabian Business
‏Awarded for excellence in outsourcing and creating one of the largest BPO in the region. Diverse into Healthcare, Telco, Retail, F&B, Insurance, Banks, Sports 

The ceremony was held in Feb 2014, at Dubai, UAE by Arabian Business an ITP GROUP. 
http://www.arabianbusiness.com/ashish-mehta-takes-top-honours-at-indian-ceo-awards-539238.html

Power 50 of Qatar's Mover & Shakers - 2013
Arabian Business
‏Listed in 1st 50 Movers and Shakers of Qatar Commerce. 
It was awarded as a special mention for giving Qatar its Unique & largest 3rd Party outsourcing co employing people from diverse nationalities. 
A special mention was made for pioneering Qatar's 1st and the largest outsourcing Patient Experience management process, through which more than 12000 people benefit everyday.

Indian Power List -2012
ITP Group
‏Ed Attwood, editor of Arabian Business, said: "This list is the most comprehensive guide to Indian success in the region. With close to 4m Indians living in the GCC, it is clear that they have made a huge contribution to the growth of the region’s economies. But our list is not just full of business leaders – it includes scientists, doctors, artists and sports stars."
The list was officially launched at a gala dinner held at Dubai's Madinat Jumeriah Hotel on Tuesday 16 October, hosted by the Consul General of India HE Sanjay Verma. All 100 individuals on the list are invited to the event, along with 300 other VIPs.

CEO of the Year - 2010
Arabian Business ITP Group

Indian Power list 2010
ITP Group
ITP Group in 2010 compiled a list of the most powerful Indians in the Gulf, The editorial team had spent over six months setting up a “Power” database – similar to that used for our Arab Power List – and looking out for Indians making a name for themselves on the regional stage.
We considered Indians from across the Gulf in all walks of life – business, media, entertainment, law, academia, arts, fashion, music – names from more than 20 different sectors were entered.

Awarded and Listed in Forbes Middle East – 2016 
Forbes Middle East held an exclusive award ceremony and gala dinner to celebrate and acknowledge the Top Indian Leaders in the Arab World 2016.

Listed in Forbes Middle East - Second year in succession – 2015
Forbes Middle East held an exclusive award ceremony and gala dinner to celebrate and acknowledge the Top Indian Leaders in the Arab World 2015.

Listed in Forbes Middle East - 2014
Forbes Middle East held an exclusive award ceremony and gala dinner to celebrate and acknowledge the Top Indian Leaders in the Arab World. Bollywood superstar, Shah Rukh Khan, counted as the evening’s special guest, joining in the celebrations and taking to the stage for a candid heart-to-heart guided by Forbes Middle East’s Features Editor, Joanne Al-Samarae. 
Mr. Khan took time to address the elite audience about the deep relationship that exists between India and the Middle East.

BPO Entrepreneur of the Year
Asia Outsourcing Congress and Awards 2016 
Business Process Outsourcing is entering a new age as different opportunities-and demands-are made by companies in pursuit of improved outcomes, lower costs and higher standards in a critically competitive economic environment. Outsourcing is increasingly becoming part of a company's core business agenda.
Asia outsourcing Congress Awarded Tejinder Singh with BPO Entrepreneur of the Year award at Taj Lands End Mumbai.

Innovative Leader Award
Asian Knowledge Management Leadership Awards – Dubai ‏
Asian Knowledge Management awarded Innovative Leader award as an acknowledgement for spear heading successful BPO ventures in Qatar and Oman.

CEO of the Year - Asian Leadership Award -2015
Asian Leadership Award
Asian Leadership Awarded Tejinder Singh with CEO of the Year Award for year 2015 at a Gala event held at Dubai, UAE.

Business Leadership Excellence Award -2015
Asian Leadership Awards
Asian Leadership Awarded Tejinder Singh with Business Leadership Excellence Award for year 2015 at a Gala event held at Dubai, UAE.

CEO of the Year - 2014
Asian Leadership Awards
‏Asian Leadership Awards (ALA) salutes remarkable business leaders and organizations in Asia for their continuing commitment to excellence, developing best practices and innovative strategies. Hosted since 2011, it up hold the spirit of achievement and recognize excellence in business leadership in Asia. ALA distinguishes and honors leaders who have contributed and shaped the Asian economy, and are visionaries behind today's outstanding business.

Excellence in Business Leadership Award 2013
Asian Leadership
Asian Leadership Awards (ALA) awarded excellence in business leadership for the FY 2013 
Its awarded for continuing commitment to excellence, developing best practices and innovative strategies. Hosted since 2011, the tradition established by the Awards that define and celebrate vision, uphold the spirit of achievement and recognize excellence in business leadership in Asia.

Life Time Achievement Award - 2015
Global Knowledge Management Congress ‏
Global Knowledge Management Congress awarded lifetime achievement award as an acknowledgement for spear heading many successful BPO's ventures in India, Qatar and Oman. Beside acknowledging the leadership of BPO+ in Qatar, the success of Sparsh was well acknowledged.

CEO of the Year - 2015
Global Knowledge Management Congress
Global Knowledge Management Congress awarded CEO of the Year for continuous contribution to BPO+ and its leadership in the region.

Outstanding Ecommerce Partner Award – 2014                                                                                                                                                                                                                   
‏Doha Bank awarded Tejinder Singh for driving best ecommerce platform under SME category 
The award was presented by His Excellency Sheikh Abdul Rahman bin Mohammed al Thani ( MD Doha Bank ), Dr. Seetharaman ( CEO - Doha Bank ) & Mr. Suresh Bajpai ( Retail Head Doha Bank) 

Entrepreneur of the Year - Information Technology - 2014
Qatar Enterprise Agility Awards - Entrepreneur Middle East                   
The Award is in recognition for highly active community of the entrepreneurs. The 1st Annual Qatar Enterprise Agility awards - entrepreneur of the Year award ceremony took place on Sep15th 2014 in Qatar.

Market Pioneer - 2012 
Insights Group
Awarded Market Pioneer for FY 2012 for initiatives on social media advent in Qatar and Back office services across Qatar and Oman.

Special Mention - 2011
ID world Congress Milan, Italy
Tejinder Singh, awarded special mention at ID world 2011 at Milan Italy for his significant and ongoing effort in the deployment of ICT based solutions in the Middle East, but even more so for his keen and ongoing interest in the use of ICT in public life.

Best Cadet - Army Camp Year 1991 & 1992 (2 Years Consecutive)
Conducted by Punjab Regiment, Indian Army
Was Awarded Best cadet at Indian Army Camp in Tehri Gharwal and Pithoragarh, region in Uttrahkhand - India.
Your Skills in Tracking, Shooting, Team Building, Leadership and strength are tested well.

Additional Honors & Awards

1.    Evolving Digital Ecosystem and its Business Impact – Doha bank 2016
2.    Awarded Best Govt. Call center for Healthcare 2015
3.    Awarded best social media application in business 2015
4.    Awarded Best Call center Art 2015
5.    Awarded Brand Excellence - BPO Sector, 2014
6.    Gold Award for Best Crowd Sourcing Platform - Cairo 2014
7.    Call Centre Manager of the Year Award 2013 
8.    Best Help Desk Year Award 2013 
9.    Business Innovation Award 2013
10.    Gold Award - Best Crowd Sourcing Platform, 2012
11.    Market Pioneer Award 2012 
12.    Awarded 128th Rank - PM Global Summit, Turkey-2011 
13.    Market Pioneer Award 2011
14.    Awarded - Call Centre OSP of the Year Award 2010
15.    Awarded - Longevity Award 2010 
16.    Awarded - Best Large Call Centre Award 2009
17.    Awarded - Gold award in Services Category at Oman Web Awards, 2009 
18.    Awarded - Best internally developed S/w Application Award for 2008.
19.    Mentioned in Who's who 2008
20.    Best Army Cadet Award for two consecutive years 1991 & 1992. 
21.    1st Rank -Systems N/w - Aptech, 1998.


 

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